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Niculescu, A.I. (2011) Conversational interfaces for task-oriented spoken dialogues: design aspects influencing interaction quality. PhD thesis, University of Twente. CTIT Ph.D.-thesis series No. 11-212 ISBN 978-90-752-9600-6
Niculescu, A.I. and van Dijk, E.M.A.G. and Nijholt, A. and See, S.L. (2011) The Influence of Voice Pitch on the Evaluation of a Social Robot Receptionist. In: Proceedings of the the Second IEEE International Conference on User Science and Engineering (i-USEr 2011), 29 Nov -02 Dec 2011, Kuala Lumpur. pp. 18-23. IEEE Computer Society. ISBN 978-1-4577-1655-3
Nijholt, A. (2011) The Network of Things: People Included. (Invited) In: Proceedings of the 3rd International Conference on Next Generation Networks and Services, NGNS 2011, 18-20 Dec 2011, Hammamet, Tunesia. viii. IEEE Computer Society. ISBN 978-1-4673-0138-1